In comparison to the shitty experience I am currently going through with
Pep Boys, I can say that I am thrilled with the folks at the lost and found service of
US Airways.
I left my
Kindle 
behind on a flight from Philadephia to Jacksonville and US Airways found and returned it to me safe and sound.
Now THAT is how you do it.
And yes, I sent a nice note thanking them.
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Not moderated but I do delete spam and I would rather that people not act like assholes.